The Most Common Concierge Requests Can Be Answered with Conciergo

A great hotel stay is often due in part to the concierge staff. The dedicated team of employees go above and beyond to make sure that every guest is 100% satisfied with their hotel stay. They’re available to answer questions and take care of requests. By doing so, they demonstrate the high standards set forth by the hotel in terms of guest relations.

Some of the most common hotel concierge requests are:

• Transportation services. Guests who fly into the area may not have a rental vehicle at their disposal. They often want to travel great distances to explore the cities they’ve traveled to. They’ll require transportation services to make sightseeing, shopping, and dining possible.

• Dry cleaning requests. Men and women traveling for business purposes need access to crisp, pressed clothing. They wear specific attire for their job and want to know where they can have their apparel dry cleaned.

• Recommendations for a good place to eat. Guests want to experience cuisine that they’ve never eaten before. They look for the best restaurants in the area and want a local’s opinion on them.

• Acquiring tickets for a show or event. Every guest wants to enjoy themselves. They want to take in some entertainment before they go home. They want to get tickets but they don’t want to experience a hassle acquiring them.

A good hotel concierge staff can handle any request that is given to them. It doesn’t mean, however, that their help is necessary for everything a guest needs. You can free up your physical concierge's time with Conciergo, an online concierge with booking capabilities. As soon as your guests arrive to your hotel and log into your wifi many of their questions may be answered by Conciergo's custom splash pages. This will give your physical concierge the capabilities of fulfilling larger and more detailed requests.